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Frontdoor Verification Bot

Privacy Policy

Last Updated: August 21, 2026

This Privacy Policy explains what information the Frontdoor Verification Bot collects, why it is collected, how it is used, who can access it, and your rights regarding that information.


1. Information We Collect

Verification Applicants

When you submit a verification application, we may collect:

Discord Account Information

  • Discord User ID
  • Username
  • Display name
  • Avatar (when provided by Discord)

This information is used to uniquely identify your application and apply verification actions.

Age Verification

We collect:

  • Your confirmation that you are at least 18 years old.
  • Your entered date of birth for age calculation.

Important:

The date of birth you enter is not permanently stored by the Service.

It is:

  • Used to calculate your estimated age.
  • Included in the staff review message sent to the server.
  • Immediately discarded by the Service after processing.

Any continued retention depends solely on Discord's handling of messages and the moderation practices of the individual server.

Application Responses

We store the responses you voluntarily provide during verification, including:

  • How you found the server
  • Why you wish to join
  • Community interests
  • Safety or comfort notes
  • Other verification questions configured by the server

Please avoid submitting information you do not wish moderators to review.

Account Metadata

To assist with moderation and abuse prevention, we may collect:

  • Discord account creation date
  • Time between account creation and joining
  • Verification timestamps
  • Join timestamps

Invite Information

When available, we collect:

  • Invite code used
  • Invite creator
  • Invite usage information

This assists communities in understanding where members are joining from.

Automated Moderation Indicators

The Service may generate automated indicators based on:

  • Keyword matching
  • Answer completeness
  • Basic heuristics
  • Configured moderation rules

These indicators:

  • Are advisory only.
  • Do not automatically determine acceptance.
  • Support human moderation.

Verification Outcome

We record:

  • Pending status
  • Approval
  • Denial
  • Staff member responsible
  • Decision timestamps
  • Optional reason categories

2. Information Collected From Administrators

When using the administrative dashboard through Discord OAuth, we receive:

  • Discord User ID
  • Username
  • Avatar
  • Authorized guild information
  • Permissions needed to determine administrative access

Authentication

The dashboard uses secure login sessions.

Session information includes:

  • Secure HTTP-only session cookies
  • Session expiration
  • Authentication metadata

Cookies are used solely to maintain your authenticated session and are not used for advertising or cross-site tracking.

Administrative Audit Logs

To maintain accountability, we record administrative actions including:

  • Configuration changes
  • Approval and denial actions
  • Keyword modifications
  • Whitelist changes
  • Server settings
  • Administrative timestamps

3. Information About Discord Bots

For security purposes we maintain:

  • Bot whitelist information
  • Bot join logs
  • Automatic bot removal events

This information relates to Discord bot accounts and server moderation.

4. How We Use Information

We use collected information to:

  • Verify applicants
  • Prevent abuse
  • Detect spam and fraudulent activity
  • Assist community moderators
  • Improve verification accuracy
  • Maintain audit trails
  • Secure administrative access
  • Diagnose technical issues
  • Maintain Service integrity

We do not use applicant information for advertising.

5. Who Can Access Information

Applicant information may be accessed by:

Server Administrators

Authorized staff can access information relating only to their own server.

Service Administrators

A limited number of trusted system administrators may access information across participating servers solely for:

  • Maintenance
  • Security
  • Technical support
  • Abuse investigations

Access is limited to what is reasonably necessary.

Discord

Because the Service operates on Discord, Discord processes information according to its own Terms of Service and Privacy Policy.

6. What We Do Not Collect

The Service does not intentionally collect:

  • Payment information
  • Credit card information
  • Banking information
  • Government-issued identification
  • Social Security numbers
  • Advertising identifiers
  • Third-party tracking cookies
  • Permanent storage of entered birth dates

Unless required for security or hosting infrastructure, the Service does not intentionally log users' IP addresses.

7. Data Retention

Unless otherwise required by law or requested by participating communities:

  • Verification applications may be retained indefinitely.
  • Moderation decisions may be retained indefinitely.
  • Administrative audit logs may be retained indefinitely.
  • Configuration history may be retained indefinitely.

Retention periods may change as the Service evolves.

8. Data Security

We take reasonable measures to protect stored information, including:

  • Authentication controls
  • Administrative access restrictions
  • Secure session management
  • Database access controls
  • Audit logging

No online service can guarantee absolute security.

9. International Users

If you access the Service from outside the country in which it is operated, your information may be processed in another jurisdiction.

By using the Service, you consent to such processing where permitted by applicable law.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age.

Applications from users under 18 may be denied and removed.

The verification process is a moderation aid and is not government-issued identity verification.

11. Your Rights

Depending on applicable law, you may have rights to:

  • Request access to information about you.
  • Request correction of inaccurate information.
  • Request deletion where legally permissible.
  • Object to certain processing activities.

Because participating Discord servers independently manage moderation records, some requests may need to be directed to the relevant server administrators.

12. Changes to this Privacy Policy

This Privacy Policy may be updated periodically.

Material revisions will be reflected by updating the "Last Updated" date.

Continued use of the Service constitutes acceptance of the revised policy.

13. Contact

Questions, privacy requests, or data-related concerns may be directed to the Frontdoor Verification Bot support team through the official support server.

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